Christopher Viaggi's work experience starts in 2004 with Amdocs, where they assumed leadership roles as a Principal Technical Consultant, providing technical and functional expertise for CRM implementations or upgrades. Christopher also provided on-call expertise for integrations with other IT applications.
In 2006, they joined Hitachi Data Systems as a Senior Analyst Programmer, responsible for integrating various back-end IT systems and building the Customer and Partner support portal.
In 2010, Christopher moved to BMC as a Senior Product Engineer, focusing on the research, development, and implementation of a real-time cloud web monitoring product. Christopher later transitioned to Lead Backend Developer, delivering new product features for the SaaS IT consumerization product.
Starting in 2014, Christopher worked at Smarsh, first as a Principal Architect, providing architectural guidance, then as an Engineering Manager. As an Engineering Manager, they managed and mentored a high-performing team, provided technical direction and architecture for the Web Archive product, and was responsible for two deployments in AWS and the Data Center.
Most recently, in 2022, Christopher joined Helm as a Software Engineering Manager, overseeing the software engineering department.
Throughout their career, Christopher has gained expertise in software engineering, technical consulting, project management, and team leadership.
Christopher Viaggi's education history begins at Rensselaer Polytechnic Institute, where they pursued a Bachelor of Science (BS) degree in Mathematics & Philosophy. Later on, they continued their education at the same institution and obtained a Master of Science (MS) degree in Information Technology. No specific start or end years are provided for either of these degrees.
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