Help Lightning
Jacob Li has three years of work experience. In 2017, they worked as an Immunotherapy research at NexImmune, Inc. From 2020 to the present, they have been employed at the University of Miami, where they have held the roles of Teaching Assistant, Campus Tour Guide, and Director of Academic Affairs. Jacob is currently employed as a Customer Success Specialist at Help Lightning, a position they started in 2022.
Jacob Li graduated from Winston Churchill High School in 2018 with a High School Diploma. Jacob then went on to pursue a Bachelor of Science in Bioengineering and Biomedical Engineering at the University of Miami.
Help Lightning
Help Lightning helps service organizations reduce costs and increase productivity through remote video collaboration. Their patented technology uses merged reality to create a virtual interactive presence. Merging two real-time video streams allows an expert to virtually reach out and touch what their service tech or customer is working on.