Daniel Monjean

Team Lead - Life Insurance Claims at helpcheck

Daniel Monjean has a diverse work experience in the insurance industry. Daniel started working at HanseMerkur in 2012 as a Versicherungsvertreter, where they provided assistance and information to both new and existing customers regarding insurance-related matters, with a focus on personal insurance such as health and life insurance. In 2017, they joined helpcheck as a Customer Success Manager, working closely with partners and lawyers to ensure a smooth legal process and a satisfying customer experience. Later, they took on the role of Team Lead - Life Insurance Claims at helpcheck and became the main point of contact for their team, partners, and partner lawyers. Daniel supervised personnel coordination and reviewed all workflow processes to facilitate the efficient processing and enforcement of customers' legal claims.

From 2012 to 2013, Daniel Monjean attended IHK Akademie Schwaben, where they obtained a degree in Versicherungsfachmann. Unfortunately, no specific field of study was provided.

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Timeline

  • Team Lead - Life Insurance Claims

    October, 2020 - present

  • Customer Success Manager

    October, 2017