Fran Blanco is a technology infrastructure expert with extensive experience in IT management and consultancy. Currently serving as Director de Infraestructura Tecnológica, Sistemas, BigData y Visualización de datos at HelPhone since November 2009, Fran is a key member of the company's leadership team and oversees corporate IT systems, including a primary focus on the call center platform. Previous roles include professor at Foro Europeo Escuela de Negocios de Navarra and responsible for systems at Cein. Fran co-founded TimeRyF S.L. and held technical leadership positions at MTorres Diseños Industriales and Accenture Technology Solutions, where responsibilities included system analysis and infrastructure development. Educational credentials include multiple master's degrees in cybersecurity, big data, and business intelligence from various esteemed institutions.