HelPhone es una empresa especializada en la prestación de servicios online. HelPhone cuenta con dos líneas de negocio: servicios de Contact Center y asistencia informática online (Help Desk).
Gestionamos de manera profesional y centralizada todas las comunicaciones entre una organización y sus clientes, lo que les permite centrarse en su negocio. Disponemos de know how especializado y contamos con la tecnología necesaria para gestionar los contactos de nuestros clientes.
Somos especialistas en implementar y gestionar servicios de asistencia informática a usuarios. Tenemos una concepción moderna de la gestión de la atención a usuarios, basada en la puesta en marcha de un primer nivel de soporte informático on-line, lo que habitualmente se denomina como Centro de Atención a Usuarios, Help Desk o Service Desk.

Call Center

IT Services

HELPHONE

This department provides technical support and maintenance for SCADA systems.

SCADA Support

This department manages and oversees the development, implementation, and maintenance of SCADA systems to ensure efficient operational performance.

SCADA Operations

This department manages customer inquiries and support services to enhance user satisfaction and resolve issues.

Customer Service Operations

This department focuses on managing employee relations, recruitment, talent development, and organizational culture.

Human Resources Management

This department oversees planning, executing, and finalizing projects according to deadlines and within budget constraints.

Project Management

This department focuses on managing client relationships and driving sales growth through professional services.

People (2)

Jobs (0)

Other teams

SCADA Operations

Customer Service Operations

Human Resources Management

Project Management

Sales and Services