Jason Copeland

Jason Copeland is an experienced Customer Success Manager currently at Helpshift since August 2021, with a robust background in customer service and team management from Blizzard Entertainment, where tenure spanned from February 2006 to August 2021. In various roles at Blizzard, including Team Manager and Senior Game Master, Jason Copeland excelled in leading teams, enhancing customer satisfaction, and implementing performance management strategies. Jason's leadership contributed to multiple service awards for team performance, while also focusing on coaching, training, and developing employee skills to align with company objectives. Jason holds educational credentials from California State Polytechnic University-Pomona, where studies were completed between 2003 and 2005.