Parag Patil

Parag Patil is a Senior Data Scientist at Helpshift, specializing in Generative AI and Agentic solutions for the gaming industry, where they serve millions of active users. They have a solid academic background, holding an MS in Data Science from Liverpool John Moores University. Parag’s career includes significant roles at Harbinger Systems and Globant, where they developed AI/ML frameworks and engineered recommendation systems that enhanced client revenue. With expertise in NLP, MLOps, and advanced analytics, Parag is dedicated to optimizing AI systems and improving customer satisfaction through collaborative efforts with cross-functional teams.