Helpshift
Sumit Sharma is an experienced professional currently serving as an Implementation Specialist at Helpshift since October 2024. Prior to this role, Sumit worked at CleverTap from December 2021 to October 2024 as an Integration Specialist, focusing on assisting brands with SDK integration and addressing technical queries related to marketing technology objectives. Sumit's earlier experience includes a position as a Technical Solution Consultant at Customer Centria from December 2018 to December 2021, where responsibilities included requirement gathering, feasibility analysis, and overseeing the technical aspects of customer projects for efficient project delivery. Sumit holds a Bachelor's degree in Computer Science from Lovely Professional University, earned between August 2015 and August 2019.
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Helpshift
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Helpshift is a mobile-first customer service platform. It delivers a great in-app help experience for many of the world's top mobile apps and mobile games. Whenever users need help they can get it right in the app with an always-on help experience that delivers immediate, automated solutions to many issues.