Helpshift
Suraj Shewale is a Solution Engineering Lead at Helpshift, a Keywords Technology, where responsibilities include leading a team of developers in the design, development, and delivery of customized solutions, conducting code reviews, and managing Azure infrastructure. Prior roles include Implementation Specialist-II at Helpshift, where Suraj developed serverless functions and built RESTful APIs, as well as Customer Success Engineer-II at MindTickle, providing technical issue resolution and training. Suraj's experience also includes technical support roles at TraceLink and TIBCO Software Inc., focusing on troubleshooting and resolving customer issues. Suraj holds a B. Tech in Computer Science and Engineering from Walchand College of Engineering.
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Helpshift
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Helpshift is a mobile-first customer service platform. It delivers a great in-app help experience for many of the world's top mobile apps and mobile games. Whenever users need help they can get it right in the app with an always-on help experience that delivers immediate, automated solutions to many issues.