Helpshift
Tanya Gupta is a seasoned product management professional with extensive experience in driving innovation and enhancing customer service experiences through AI and personalized solutions. Currently serving as Group Product Manager at Helpshift, a Keywords Technology, since March 2020, Tanya leads cross-functional teams to execute impactful strategies. Previous roles include Product Lead at Arcesium, where sophisticated products for asset management were developed, and various positions at Microsoft that focused on cost effectiveness and vendor deliverables. Early career experience includes work at ZS providing business intelligence for Fortune 100 Pharma clients and a software development role at Oracle. Tanya holds an MBA in Leadership and Strategy from the Indian School of Business and a Bachelor of Engineering in Computer Engineering from Thapar Institute of Engineering & Technology.
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Helpshift
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Helpshift is a mobile-first customer service platform. It delivers a great in-app help experience for many of the world's top mobile apps and mobile games. Whenever users need help they can get it right in the app with an always-on help experience that delivers immediate, automated solutions to many issues.