Helpshift
Viki Devkar is an experienced User Experience Designer with a strong background in product design and information design. Currently serving as a User Experience Designer II at Helpshift, a Keywords Technology company, since April 2023, Viki previously held the title of Product Designer at JUSPAY from September 2021 to March 2023. Viki has also worked as a User Experience Designer at eClerx from June 2020 to August 2021, and at Info Edge India Ltd from June 2019 to December 2019. Viki holds a Master's degree in Information Design from the National Institute of Design (2017-2019) and a Bachelor of Engineering in Mechanical Engineering from the Maharashtra Institute of Technology (2009-2013).
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Helpshift
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Helpshift is a mobile-first customer service platform. It delivers a great in-app help experience for many of the world's top mobile apps and mobile games. Whenever users need help they can get it right in the app with an always-on help experience that delivers immediate, automated solutions to many issues.