Sam Allen is an experienced Field Service Manager at Henry Schein since May 2025. Prior to this role, Sam served as Head of Customer Success at Field Service Solutions Ltd from December 2023 to May 2025, and as a Field Service Specialist at Bewley's Tea and Coffee UK Limited from October 2021 to December 2023. Earlier positions include Project Manager at Andy Thornton Ltd and a long tenure at Bewley's Tea and Coffee UK Limited, where Sam held various roles including Field Service Team Leader, Field Services Engineer, Project and Asset Tracking Supervisor, Service Coordinator, and Trainer/Auditor. Notably, during Sam's time as Project and Asset Tracking Supervisor, management of a significant £4.5 million nationwide installation program took place, marking the largest in the company’s history. Sam's expertise includes efficient fault finding and repair of a variety of coffee machine brands and managing complex operations to optimize customer satisfaction and service efficiency.
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