Aline Sobral is an experienced Technical Support Professional with a strong background in customer service and IT support, currently serving as an Analista de suporte ao cliente at Hepta Tecnologia e Informática since February 2020. Aline has a solid history of technical support roles, including positions at Central IT - Governança Corporativa, Stefanini Brasil, Crisfarma, Brabecnet, and Swapi Tecnologia Em Internet Ltda, focusing on troubleshooting, system administration, and network management. Aline holds a Bachelor's degree in Information Technology from Estácio and a Postgraduate degree in Forensic Computing from IPOG.
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