Maycon Andrade graduated with a Bachelor's degree in Computer Science from the Universidade da Amazônia in 2020. They have experience in IT support management, specializing in computer network administration and user support in both in-person and remote settings. Currently, Maycon works as a Level 2 Support Technician at Hepta Tecnologia e Informática, providing technical support in corporate environments and ensuring compliance with security standards. They hold certifications in Cybersecurity and Networking from Cisco Networking Academy and have previously worked in various technical support roles, contributing to system optimization and effective problem resolution.
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