Hercules Forwarding provides freight services.

Transportation

Hercules Forwarding, Inc.

The Toronto office focuses on business development, operations, and customer service to support regional growth in Canada.

Toronto

The Hickory Hills office focuses on operations and sales management, supporting regional growth and client relationships.

Hickory Hills

New Westminster 2 likely focuses on trade compliance and operations management, supporting customs brokerage activities.

New Westminster 2

Martin Burnham

John Tofanelli

Eric Warren

This department focuses on managing client accounts and ensuring customer satisfaction through effective relationship building and service delivery.

Account Management

The Operations and Logistics team at Hercules Forwarding, Inc. is responsible for overseeing the efficient movement of freight, managing dispatch operations, and ensuring compliance with customs regulations. Comprised of multiple roles including Operations Managers, Dispatchers, and a Terminal Manager, the team coordinates daily logistics, addresses customer service and billing issues, and maintains operational integrity throughout the freight forwarding process.

Operations and Logistics

This department oversees and optimizes the organization's operational processes and strategies to enhance efficiency and effectiveness.

Operations Management

This department focuses on data analysis, providing insights for pricing and IT functions.

Analysis Department

This department focuses on driving revenue growth through strategic sales initiatives and building partnerships.

Sales and Business Development

This department manages customer interactions and supports inquiries to enhance overall customer satisfaction.

Hercules Forwarding, Inc.

Org chart

Teams

Account Management

Operations and Logistics

Operations Management

Analysis Department

Sales and Business Development

Customer Service

Offices

Hercules Forwarding, Inc.

Org chart

Teams

Account Management

Operations and Logistics

Operations Management

Analysis Department

Sales and Business Development

Customer Service

Offices

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