Frank Yin is a seasoned professional with extensive experience in technical support, program management, and customer success across various industries, including automotive and technology. Currently serving as a Senior Technical Support Engineer and Customer Success Manager at HERE Technologies, Frank collaborates with major clients to implement tailored success plans and ensure effective onboarding for geospatial services. Previously, Frank held the position of Technical Program Manager at DENSO TEN AMERICA Limited, leading software integration projects for automotive OEMs, and owned Warewoof LLC, focusing on marketing and technology solutions. Additional roles at CSR involved managing customer programs and software initiatives for GPS technologies, while earlier experience at SMIC included the development of automation applications for semiconductor manufacturing. Frank holds a BA in Computer Science from The University of Texas at Austin.
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