Koji Hamamoto is a seasoned professional with extensive experience in technical support and project management within the automotive industry. Currently serving as a Senior Technical Support Manager at HERE Technologies since November 2018, Koji leads a Technical Customer Support Team in Japan and acts as a Customer Success Manager for Auto OEM clients, focusing on customer satisfaction, incident management, and stakeholder collaboration. Previous roles include Customer Engagement Manager at HERE Technologies, where Koji managed engagement with auto OEM customers, and various positions at DENSO TEN AMERICA Limited, including Project Manager and System Engineer, where responsibilities encompassed project management, market research, and data center administration. Koji's career also includes leadership roles at DENSO TEN Limited and SANYEI CORPORATION, demonstrating a strong background in IT infrastructure, enterprise security solutions, and service quality management. Koji holds a Bachelor's degree in English from Kobe City University of Foreign Studies.
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