Mitrajit Basu has extensive experience in quality assurance and operations support, currently serving as a Lead Quality Specialist and previously as a Problem Change Manager and Senior Operations Support Engineer at HERE Technologies since April 2015. Prior experience includes working as a Service Management Consultant at Nokia from March 2010 to March 2015, where responsibilities included managing firm-wide notifications and coordinating issue resolution with cross-functional teams. Earlier in career, Mitrajit Basu worked as an Oracle Apps DBA at Conacent Consulting Pvt. Ltd. from June 2009 to January 2010. Academic qualifications include a Master of Computer Applications (MCA) from West Bengal University of Technology and a Bachelor of Science in Mathematics, Computer, and Physics from St. Xavier's College.
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