Tom Tworek

Tom Tworek is currently the Americas Service Provider Manager at HERE Technologies, where they manage daily operations for the North and South America support center. Prior to this role, Tom served as a Business Process Manager at Zurich Insurance from 2001 to 2008, and as a Business Manager at UnitedHealth Group from 1997 to 1999, leading teams and enhancing operational efficiencies. Additionally, Tom worked as an Application Support Manager at ADP from 1999 to 2001, focusing on client satisfaction and support productivity. Tom is pursuing a degree in Liberal Arts with a concentration in Communications at Northern Illinois University and has a strong interest in developing into a seasoned Business Analyst role.