Hermes is an AI customer intelligence system that turns customer behavior into action.

Every company generates thousands of customer signals every day across product usage, CRM activity, billing, support tickets, emails, and analytics. The problem isn't collecting the data, it's knowing what matters and what to do next.

Hermes connects directly to your customer data sources and continuously watches for important behavioral signals such as onboarding friction, churn risk, buying intent, expansion opportunities, product adoption, and account health changes.

When Hermes detects something important, it automatically determines the right action and routes it through the appropriate channel; email, Slack, CRM, customer success, support, or product workflows.

Instead of spending hours building dashboards, defining segments, writing queries, and creating automations, teams simply connect their data and let Hermes surface opportunities and take action.

Today Hermes helps SaaS companies:

• Recover stuck users
• Detect churn risk early
• Surface expansion opportunities
• Identify buying signals
• Improve onboarding conversion
• Uncover hidden revenue opportunities

Our vision is simple:

Every company will eventually have an AI system continuously watching customer behavior and deciding what should happen next.

We're building that system.

→ tryhermes.dev

Hermes

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Hermes

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