Fabienne Ducamp is a seasoned Group After-Sales Manager with extensive experience in after-sales customer experience and management within the international luxury retail sector. Their career began as a French teacher in London and progressed through various roles, including project manager at a translation agency and export sales assistant. At Hermès, Fabienne held multiple leadership positions, notably overseeing customer relations and logistics, while managing teams and optimizing service quality for a global network. They hold multiple degrees from Université Paris 13, including a Master's in intercultural relations.
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