J M. has extensive experience in the luxury retail sector, currently serving as Chargé de relation clients et e-commerce CRC at Hermès since June 2016, where responsibilities include managing client relations, overseeing e-commerce operations, and contributing to digital customer journey projects. Previous roles include Sales Associate at Gucci, where J M. contributed to the opening of a new store and reinforced visual merchandising guidelines, and Boutique Director at CARVEN, responsible for the establishment and management of retail operations. J M.’s career spans various positions in renowned fashion brands, showcasing a strong expertise in sales, visual merchandising, client engagement, and team management, alongside a solid educational background in business and management.
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