Michaël BOUAKHASITH

Michaël Bouakhasith is a seasoned Product Owner specializing in omnichannel services, currently working at Hermès since 2023. With a decade of experience in Information Systems Management, Michaël has spent seven years as a Retail Business/System Analyst in the luxury retail sector. They have demonstrated expertise in retail systems, including POS, CRM, and digital integrations, while managing multicultural projects across APAC, MEA, and EU regions. Michaël previously held positions at companies such as LVMH Perfumes & Cosmetics and Dior, focusing on enhancing customer experience through innovative digital solutions. Michaël completed a Master II in Business School, specializing in Information System Management at ISC Paris.