Vicky Hsu is a Sr. CRM Analyst at Hermès, where they leverage their expertise in client insights and database analysis to inform strategic business decisions. Previously, Vicky worked as a Client Insight Analyst at Louis Vuitton, where they successfully drove customer value and improved customer experience through data analysis and project management. With a Master’s in Marketing from the University of St. Andrews and a Bachelor’s in Economics from National Taipei University, Vicky is skilled in CRM and digital toolkits specific to the luxury industry, and they possess over two and a half years of experience in consumer marketing and market research. Additionally, Vicky has contributed to various projects, enhancing client retention and generating significant revenue growth in past roles.
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