Hero PA is a professional provider of bespoke telephone answering and live chat services based in Horsham, West Sussex.

Founded with a primary goal of looking after businesses across the UK, we have evolved becoming a fast-growing answering service and constantly learning and contributing toward developing a brighter future for UK businesses small and large.

With years of experience under our belt, we have built a reputation for exceptional service, catering to all business needs in a fast-paced manner.

Since our inception, our core value of delivering professional and dedicated telephone answering services has remained integral to our business. We pride ourselves on improving the quality of calls of our clients and their customers leveraging our integrated services and qualified service experts to deliver future-friendly solutions at customer-friendly costs.

We specialise in helping our customers answer their most valuable calls in a professional, flexible, and responsive manner. 

We are highly experienced at answering calls of all kinds and for all budgets. From customised, bespoke call handling instructions & calls for specific requirements such as medical, legal, and small businesses, we provide am expert answering service that is highly efficient and customer-friendly at a fraction of the cost of a full-time receptionist.


Our highly-trained team of professional PA's understand your needs then works closely with you to manage your appointments, take overflow calls as well as relay messages in real-time. 

Whether you need a PA that speaks to your caller or contacts within your business in the voice that represents you, your business or practice, we deliver your service using a voice that makes all the difference in your commitment towards customers satisfaction.

Hero PA

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