Herotel began its journey in 2015 with the dream of connecting all South Africans to faster, more affordable internet. In 2020, we united 19 of South Africa's top Internet Service Providers to bring you bigger and better internet.

Internet

Telecommunications

Herotel

Herotel's headquarters in Stellenbosch, South Africa

Van Zyl Botha

Luke Hunter

Technical Support Intern

Coert Smit

Francois Wessels

The Technical Support Team at Herotel is dedicated to ensuring optimal connectivity and troubleshooting internet-related issues for customers. Comprised of specialists at various tiers, they provide comprehensive assistance ranging from basic help desk support to advanced network engineering solutions, ensuring seamless communication and efficient service delivery across the company's extensive internet infrastructure.

Technical Support Team

The Engineering and Technical Support team at Herotel is responsible for designing, implementing, and maintaining the company's network infrastructure to ensure reliable internet connectivity across South Africa. This diverse team members work collaboratively to optimize systems, address complex technical challenges, and provide high-level support to ensure seamless operations and customer satisfaction. From developing software solutions to engineering network architectures, they play a crucial role in enhancing the overall performance and reliability of Herotel's services.

Engineering and Technical Support

The Finance Team at Herotel is responsible for managing the company's financial health by overseeing accounts payable and receivable, payroll, and budgeting processes. This team ensures accurate financial reporting, compliance with regulations, and strategic financial planning to support Herotel's mission of providing accessible internet across South Africa.

Finance Team

The Data and Systems Analysis team at Herotel is responsible for leveraging data to enhance operational efficiency and drive strategic decision-making. The team analyzes complex datasets to identify trends and insights, optimizes business systems for improved performance, and utilizes geographic information systems to support infrastructure planning and network expansion. Their work is crucial for ensuring that Herotel delivers reliable and affordable internet connectivity across South Africa.

Herotel

Org chart

Teams

Technical Support Team

Engineering and Technical Support

Finance Team

Data and Systems Analysis

Offices

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