Hershey Entertainment & Resorts Company (HE&R) is an award-winning entertainment & hospitality organization with properties including: Hersheypark, The Hotel Hershey, Hershey Bears American Hockey League team, Hershey Lodge, and numerous restaurants.

Hotels & Hospitality

Hershey Entertainment & Resorts

Hershey Entertainment & Resorts' headquarters in Hershey, PA, United States

John K. Lawn

Greg Klopp

Vikki Hultquist

Jason Heath

Leslie Ferraro

Georgia Kreiser

Jarad W. Handelman

Vikki L. Hultquist

Leslie A. Ferraro

Andrew Helmer

The Marketing and Communications team at Hershey Entertainment & Resorts is responsible for crafting and executing strategies that promote the company’s diverse offerings, including Hersheypark and its various hospitality properties. This team focuses on building brand awareness, managing public relations, facilitating corporate communications, and engaging with customers through digital marketing initiatives. They also support sales efforts by collaborating on group and corporate packages, ensuring a cohesive and inviting message is delivered across all platforms.

Marketing and Communications

The Finance and Accounting team at Hershey Entertainment & Resorts (HE&R) plays a critical role in managing the organization's financial health, ensuring compliance, and supporting strategic decision-making. This team oversees budgeting, revenue management, procurement, and financial planning, while also maintaining accurate accounting records and internal controls. By providing insightful financial analyses and reports, they help optimize operations across HE&R’s diverse properties, contributing to the overall success of the company.

Finance and Accounting

The Human Resources and Recruitment team at Hershey Entertainment & Resorts is responsible for attracting, developing, and retaining top talent to support the company's diverse entertainment and hospitality properties. This team manages recruitment efforts, benefits administration, and employee relations while fostering a positive workplace culture that aligns with HE&R's mission and values. They also focus on quality assurance in coaching and training to ensure that all team members are equipped to deliver exceptional guest experiences.

Human Resources and Recruitment

The Information Technology team at Hershey Entertainment & Resorts is responsible for managing and enhancing the company's technological infrastructure to ensure seamless operations across its entertainment and hospitality properties. They focus on implementing secure and efficient IT applications, maintaining system reliability, and safeguarding data compliance. Additionally, the team supports various technology-driven initiatives to improve guest experiences and optimize internal processes.

Information Technology

The Leadership Team at Hershey Entertainment & Resorts is responsible for strategic decision-making and overseeing the overall operations of the company's diverse entertainment and hospitality offerings. This collaborative team, comprising executives from various departments such as IT, HR, marketing, and legal, ensures the alignment of operational goals with the company's mission, driving innovation and enhancing guest experiences across properties like Hersheypark and The Hotel Hershey.

Leadership Team

The Operations and Facilities Management team at Hershey Entertainment & Resorts is responsible for ensuring the smooth functioning and safety of all properties and facilities. This includes overseeing maintenance, enhancing customer service training, managing food and beverage operations, and coordinating construction projects. Their focus is on delivering exceptional guest experiences while maintaining high standards of operational efficiency.

Hershey Entertainment & Resorts

Org chart

Teams

Marketing and Communications

Finance and Accounting

Human Resources and Recruitment

Information Technology

Leadership Team

Operations and Facilities Management

Offices

Hershey Entertainment & Resorts

Org chart

Teams

Marketing and Communications

Finance and Accounting

Human Resources and Recruitment

Information Technology

Leadership Team

Operations and Facilities Management

Offices

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