Sedan 1960 har vi funnits där för våra kunder och kan i dagsläget erbjuda biluthyrning med över 220 kontor på drygt 125 orter runt om i landet.

Automotive

Rental

Travel & Leisure

Hertz First Rent A Car

Hertz First Rent A Car's headquarters in Stockholm, Sweden

Mattias Wäne

Emma Roselius

Henrik Thomasson

Joacim Ellevold

Johanna Norin

Anders Tärnell

The Customer Service & Support team at Hertz First Rent A Car is dedicated to ensuring a seamless and positive experience for customers throughout their car rental journey. This team, comprising representatives and managers, addresses inquiries, resolves issues, and provides assistance through various channels, including virtual support and sales. Their goal is to enhance customer satisfaction and loyalty by delivering prompt and effective service.

Customer Service & Support

This department oversees the planning, execution, and optimization of operational processes to enhance efficiency and productivity.

Operations Management

The Claims and Risk Management team at Hertz First Rent A Car is responsible for overseeing the handling of customer claims and mitigating risks associated with vehicle rentals. This team works collaboratively to analyze data, optimize pricing strategies, and develop policies that protect the company’s assets while ensuring a smooth resolution process for customers. Their efforts help maintain financial stability and enhance customer satisfaction across Hertz’s extensive network of rental locations.

Claims and Risk Management

This department manages customer interactions, providing assistance and driving sales through effective communication and service.

Customer Support

This department oversees the management and operations of retail branches and areas.

Retail Management

This department focuses on driving revenue by engaging with customers and managing sales operations.

Hertz First Rent A Car

Org chart

Teams

Customer Service & Support

Operations Management

Claims and Risk Management

Customer Support

Retail Management

Sales Department

Offices

Hertz First Rent A Car

Org chart

Teams

Customer Service & Support

Operations Management

Claims and Risk Management

Customer Support

Retail Management

Sales Department

Offices

Related companies