Donna M.

Donna M. has extensive experience in management and customer care, currently serving as the Manager of Digital Customer Care at Hertz since November 2017, where responsibilities include overseeing workflow, team coaching, and reporting on location achievements. Prior to Hertz, Donna held management positions at Perkins Restaurant and Papa John's International, demonstrating a strong background in team leadership, guest service, and quality control. Donna holds a Bachelor's degree in Business Management from Florida Gulf Coast University, earned between 2013 and 2017.