Rai Oshima

Sr. Director, Customer Experience

Rai Oshima is a growth-oriented leader with a passion for driving brand loyalty through customer-centric experience design. They have a proven track record in aligning product strategy and marketing with company objectives, evidenced by significant top- and bottom-line growth in previous roles. Rai served as Director of Product Analytics at American Express, where they developed a comprehensive analytics strategy, and held senior positions at Delta Air Lines, Hertz, and the Home Depot, culminating in their current role as Sr. Director of Customer Experience at Hertz. Additionally, they founded Momentum Partners, LLC, a consulting practice focused on growth strategy for small businesses. Rai holds a Master's in Applied Statistics from Kennesaw State University and a Bachelor's in Biomedical Engineering from the University of Virginia.

Location

Atlanta, United States

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