Marcus Gallo is a seasoned change management professional with a robust career spanning over 15 years in the financial services sector. Currently serving as Portfolio Change Lead and Organisational Change Partner at HESTA, Marcus is responsible for developing change management solutions that align with the organization’s strategic vision and enhancing change leadership across the business. Prior to HESTA, Marcus held the role of Senior Change Manager at Suncorp Group, focusing on cultural transformation and digital capability improvement within the home claims insurance sector. Marcus's extensive experience at NAB included various roles such as Change Manager and Product Consultant, where responsibilities ranged from managing strategic changes in Business & Private Banking to enhancing customer banking products through comprehensive market analysis. Marcus’s expertise lies in delivering impactful change initiatives while fostering a culture of continuous improvement.
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