James Wilson is currently a Customer Service Support Manager at Hexagon Manufacturing Intelligence, having joined in January 2024. Prior to this role, Wilson served as a Customer Success Manager at Hexagon AB since June 2018, focusing on advocating for customer needs and managing customer peer discussions. Previous positions include Technical Project Manager, Senior Technical Support Representative, and Senior Support Representative at Catavolt, part of Hexagon. Wilson’s experience also includes roles as a Sales Engineer and Solutions Engineer at Development Group, Inc. and ZeroDesktop, Inc., respectively, as well as significant tenure at NComputing in various technical and support capacities. James Wilson holds a BA in Theology from Simpson University and an Associate of Arts in Social Sciences from Shasta College.
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