Brian Titen is an experienced IT professional currently serving as an IT Manager at Hi! Tech since March 2020, leading a team of technicians and providing comprehensive tech support. Previous roles include Information Technology Support Engineer at MacSERV, where Brian implemented a device management tool that significantly improved laptop deployment efficiency, and MSP Helpdesk Technician at radius180, focusing on Windows 10 configuration and customer service enhancements. Earlier career experiences include Computer Auditor at Yesterday's Business Computers, where Brian assessed IT equipment, and various roles at Target, overseeing team operations in the grocery section and serving as a Digital Advisor. Brian gained foundational IT experience as an IT Support Intern at Dare NJ, while studying Criminal Justice at Rutgers University and Mercer County Community College.
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