Ohad Preger currently serves as a Product Specialist at HiBob since February 2020, where responsibilities include creating detailed product requirement documents, collaborating on feature designs, and leveraging customer feedback for product innovation. Previous roles at HiBob also include Customer Experience Tech Lead, where Ohad built and implemented an incident management process, managed a global support queue, and served as a point of contact for client escalations, along with developing internal efficiency processes. Ohad began the career as a Customer Experience Specialist, providing technical support to international clients. Prior to HiBob, Ohad worked at Woobi as a Publishers Account Manager, serving as the main liaison for publishers and managing account requests while seeking upselling opportunities. Ohad holds a Bachelor of Business Administration in Accounting from The College of Management Academic Studies, earned from 2012 to 2016.
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