Brian Young

Brian Young is a seasoned professional with extensive experience in customer service and operations management. Currently serving as a Customer Service Scheduling Analyst at hibu since 2012, Brian focuses on developing forecasts and schedules for call centers while monitoring productivity and recommending improvements. Prior roles at hibu included Senior Customer Service Inquiry Rep and Website Scheduling Coordinator, where Brian was responsible for report generation and communication regarding customer accounts. Prior experience also includes a Customer Service Inquiry Rep position at Yellowbook and management roles at Rite Aid and Drug Emporium. Brian holds a degree in computer programming from the Computer Learning Center and graduated from Methacton High School.