James Robles

James Robles, M.Ed., CPTM, is a seasoned professional in training and education, currently serving as a Training and Enablement Specialist at HID since September 2021, where significant contributions include leading a project team to develop an internal chatbot and creating a certification training program for SaaS products. Prior experience includes roles as Technical Trainer II, Communications Teacher at Pflugerville ISD, and Structured Learning Teacher & Behavior Specialist at Austin Discovery School. Noteworthy accomplishments highlight expertise in creating effective training materials and leveraging assessment technologies to enhance learning outcomes. James holds a Master of Education in Technology and Innovation from Concordia University Texas and is certified as a Professional in Training Management. Additional qualifications include a Bachelor of Arts in Anthropology from Texas State University and various certificates in research and data visualization.