Júlia Karoly

Júlia Karoly is an experienced professional in customer service and training, currently serving as a Customer Service Manager at HID since May 2021, where responsibilities include ownership of customer issues from initial contact to resolution. Previous roles include Training Supervisor at Pitman Training - Ireland West, Service Desk Analyst at SiteMinder, and various positions at Maldron Hotels & Partners. Júlia has also contributed to the 2014 FIFA World Cup Organising Committee Brazil as an Assistant Supervisor and worked as a Visa Consultant at Egali Intercâmbio. Educational qualifications include a Bachelor's degree in Business Administration from the Institute of Technology, Sligo, and a Diploma in Tourism Management from Pontifícia Universidade Católica do Rio Grande do Sul. Additionally, Júlia holds a Professional Certificate in Information Technology Support from Google Mobile Academy.