Co-founder and COO Colleen E. Baker leads the digital transformation initiatives for Higher Digital customers, with client success as her key driver, leveraging her innovative thinking and expertise in her field. She has spent the last 20 years transforming IT and software development in the insurance, education, and healthcare industries, optimizing teams, and aligning organizations across departments and functions.
Baker created a new framework (Simplified Enterprise Agile), and has deep experience in software development, digital transformation, strategic planning, program management, technology operations, and end-user adoption, and she fully understands the challenges involved in improving how organizations can create world-class digital experiences.
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