John Tran

John Tran is an experienced IT support professional with a comprehensive background in systems support, network troubleshooting, and end-user assistance. Currently serving as an IT Support Specialist at Higher Information Group since May 2023, John has previously worked at Bluetek IT Solutions and other organizations, including TCW Computer Systems and Community Services Group, where responsibilities included configuring PCs and printers, removing viruses, and resolving various hardware and software issues. John’s career began with CenturyLink and has included extensive roles focused on troubleshooting, PC configuration, and user support, complemented by an Associate Degree in Specialized Business with a concentration in Computer Systems from York Technical Institute.