Higher Logic is an industry leader in cloud-based engagement platforms. Its data-driven approach gives organizations an expanded suite of engagement capabilities, including online communities and marketing automation.

Software

Higher Logic

Higher Logic's headquarters in Arlington, VA, United States

Rob Wenger

Julie Kaplan

Paul Schneider

Steve Balthazor

Mark Lowry

Conor Sibley

Joanna Luth

Tricia Benedix

The Customer Support Team at Higher Logic is dedicated to assisting clients in maximizing their use of the company’s cloud-based engagement platforms. Comprising skilled specialists and engineers, the team addresses technical issues, provides guidance on platform features, and ensures a seamless user experience through responsive and knowledgeable support.

Customer Support Team

The Sales and Marketing Team at Higher Logic drives the company's growth by combining strategic sales processes with advanced marketing techniques. This team is responsible for optimizing sales operations, engaging and acquiring new clients, retaining existing customers, and promoting Higher Logic's engagement platforms through targeted marketing campaigns, events, and content creation. Team members collaborate to leverage data-driven insights, enable product knowledge, and enhance marketing automation to achieve sales objectives and foster customer engagement.

Sales and Marketing Team

The Software Engineering team at Higher Logic designs, develops, and maintains cutting-edge cloud-based engagement solutions. They work collaboratively to build robust online communities and integrate advanced marketing automation features, ensuring scalability, reliability, and seamless user experiences. Their expertise spans architecture, database management, platform engineering, and site reliability, driving the company's innovation and technical excellence.

Software Engineering

The Customer Success Team at Higher Logic ensures clients effectively utilize the company's cloud-based engagement platforms to meet their organizational goals. This team focuses on onboarding, training, and ongoing support, driving customer satisfaction and retention through expert guidance and strategic partnership.

Customer Success Team

The Leadership Team at Higher Logic is responsible for setting the strategic direction of the company, guiding its financial operations, and driving product innovation. Comprising key executives such as the Chief Product Officer (CPO) and Chief Financial Officer (CFO), the team collaborates to enhance the engagement capabilities of the platform, ensuring alignment with market trends and organizational objectives. They play a critical role in fostering a culture of innovation and accountability, ultimately aiming to deliver exceptional value to clients.

Leadership Team

The Directors team at Higher Logic is responsible for strategic oversight and leadership across various key areas of the company. This includes ensuring customer success, efficiently managing meetings and events, overseeing legal operations, advancing IT infrastructure, driving product management, and leading software development efforts to support the company's engagement platform.

Directors

The Finance & Revenue Operations team at Higher Logic is responsible for managing the company's financial health and optimizing revenue processes. This includes financial planning and analysis, strategic budgeting, accounting operations, and overall fiscal oversight to ensure sustainable growth and operational efficiency.

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Andrew Kim

Chezmeen I.

Cristina Zuazua

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Nicholas Mignogna

Philip Castillo

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Other teams

Sales and Marketing Team

Software Engineering

Customer Success Team

Leadership Team

Directors

Finance & Revenue Operations