Zack Hamilton

Zack Hamilton is a recognized leader in customer experience, currently serving as the Founder and Host of Unf*cking Your CX, where they challenge dated practices and promote a results-driven approach to customer experience. With extensive experience in strategic advisory roles and leadership in sales and growth initiatives at various companies, including parcelLab and Forsta, Zack has consistently driven significant increases in sales velocity and customer satisfaction. They hold an Executive MBA from ThePower Business School and are an official member of several prestigious councils, including the Fast Company Executive Board and Forbes Business Council.