Jon Logan Klein is an experienced IT professional with a comprehensive background in system administration and service desk leadership. Currently serving as a System Administrator at HigherEchelon, Inc., Jon successfully migrated over 400 virtual machines to new hardware and supported significant data center migrations. Previous roles include Service Desk Lead at SAIC, where responsibilities included liaison duties and staffing, and Team Lead at Halfaker and Associates, where Jon managed deployments and resolved numerous technical tickets. A veteran of the United States Marine Corps, Jon has also held various IT roles, including Help Desk Analyst and Information Management Officer. Jon holds an Associate's degree in Computer Science with a focus on Network Administration from Tunxis Community College, where notable achievements included graduating with higher honors and receiving the Academic Discipline Award.
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