Jonathan B.

Jonathan B. is a seasoned consultant specializing in Salesforce Business Analysis within both the public and private sectors, currently employed at HigherEchelon, Inc. since June 2023. With prior experience as a Manager and Senior Business Analyst at Crowe, Jonathan B. has a robust background in customizing Salesforce solutions, optimizing CRM processes, and managing deployment strategies. Previous roles include Salesforce Quality Assurance at Bankers Healthcare Group and Systems Analyst at CAT Spec LTD. Jonathan B. began a professional journey with a notable tenure as Program Manager and Salesforce Administrator at NextOp Veterans, enhancing organizational efficiency and effectiveness. A graduate of the University of Houston with a Bachelor’s in Business Administration and Management, Jonathan B. has continued professional development through Salesforce Military and Merivis training programs.