HigherEchelon, Inc.
Katherine Shaffer is an experienced professional with a diverse background in operations, education, and recruitment. Currently serving as a Recruiting Coordinator at HigherEchelon, Inc. since May 2019, Katherine has previously held significant roles, including Director of Operations and Educational Programs at The Enrichment Centers and various positions at Bank of America, where responsibilities included senior credit analysis and customer marketing. Katherine's earlier experience includes management positions at Education Station and Sylvan Learning, culminating in a solid foundation in educational leadership. Katherine holds a Bachelor's degree in Health Science Education and Secondary Education from Towson University.
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HigherEchelon, Inc.
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HigherEchelon, Inc. (H.E.) is a service-disabled veteran owned, human and organizational performance consulting firm that works with both public and private sector clients to enhance performance. We work at the intersection of leadership and technology to help organizations overcome their challenges and achieve their highest level of potential by optimizing the output of people, processes, and technology. Offerings Human Capital Services: HigherEchelon’s Human Capital Services practice focuses on the human dimension of performance as well as organizational culture and procedural excellence. We believe that combining resilient and adaptive leaders with a positive culture and efficient processes breeds long-term, sustainable growth. Technical Services: From the development of missile systems to gaming software, HigherEchelon’s technical services reach a wide breadth of program requirements. HE is involved with the entire life cycle of several programs with services including original development, virtual training, and full-implementation program management. Additionally, HigherEchelon provides highly specialized technical engineering and project management expertise on a variety of classified defense programs. Salesforce Consulting: HigherEchelon, Inc. (HE) is a seasoned, experienced developer and implementer of Salesforce, the world’s #1 customer relationship management (CRM) Cloud-based solution. Our Salesforce practice is a Registered Consulting Partner with a customer rating of 9.81 out of 10. HigherEchelon's strategic and industry specific understanding of Salesforce implementation and customization allows clients to unleash the full potential of Salesforce. CMMI Level 3 | ISO9001:2015