Crystal Files is an experienced professional specializing in client services, onboarding, and systems management, currently serving as a Client, Onboarding & Systems Specialist at HigherRing since February 2020. With a diverse background in customer service roles across various companies, including ACME Technologies Inc. and Kelly Services, Crystal has demonstrated expertise in training, information dissemination, and quality assurance. Crystal holds a Master of Education (MEd) in Educational, Instructional, and Curriculum Supervision from Strayer University and a Bachelor of Science in Computer and Information Sciences from the University of West Georgia.
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