HighLevel is a marketing & advertising platform that captures message leads via voicemail, forced calls, SMS, emails, FB messenger & more.

Marketing

HighLevel

The Dallas office focuses on creative, marketing, and account management roles to drive customer engagement and event coordination.

Dallas

HighLevel's headquarters in Eugene, OR, United States

Robin Alex

Shivam T.

This department focuses on ensuring customer satisfaction and support throughout the customer journey, providing assistance and guidance on products and services.

Customer Success Services

The Engineering and Software Development team at HighLevel is responsible for building and maintaining the platform's robust functionality, including features for capturing and managing leads across multiple communication channels. This team focuses on developing scalable software solutions, ensuring high-quality code through rigorous testing, and implementing innovative technologies to enhance the overall user experience and system efficiency. With a cross-functional collaboration among engineers, managers, and directors, the team drives continuous improvement and seamless integration of new features to meet the evolving needs of marketing and advertising professionals.

Engineering and Software Development

This department focuses on software development and testing engineering, ensuring the quality and performance of software products.

Software Development Engineering

This department is responsible for overseeing the development and marketing of products, ensuring alignment with customer needs and market trends.

Product Management

The Customer Success and Support team at HighLevel is dedicated to ensuring clients achieve their marketing and advertising goals by providing expert guidance, troubleshooting, and tailored support. This team focuses on fostering positive relationships with customers, facilitating product onboarding, addressing inquiries, and optimizing the use of the platform’s features, ultimately driving customer satisfaction and retention. Through a combination of proactive engagement and responsive assistance, they play a crucial role in enhancing the overall customer experience.

Customer Success and Support

This department focuses on the design, development, and implementation of engineering solutions.

HighLevel

Org chart

Teams

Customer Success Services

Engineering and Software Development

Software Development Engineering

Product Management

Customer Success and Support

Engineering Department

Offices

HighLevel

Org chart

Teams

Customer Success Services

Engineering and Software Development

Software Development Engineering

Product Management

Customer Success and Support

Engineering Department

Offices

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