Caitlin Carter

Caitlin Carter is a seasoned professional with extensive experience in operations and customer success, currently serving as Senior Platform Director at Highline Beta since April 2025. Previously, Caitlin held the position of Director of Operations at OneEleven from May 2024 to April 2025, supporting high-performing technology scale-ups. Prior experience includes serving as Head of Customer Success at Parachute, where a commitment to financial well-being for Canadians was emphasized, and as Director of Client Services and Learning Experience Design at Wisetail, where revenue tripled under Caitlin's leadership. Additionally, Caitlin spent over a decade at Frameworks in various roles, including Director of Interactive Services. Educational background includes studies at Western University and St. Clements.