Alexander Saunders

Alexander Saunders has extensive experience in Information Technology, currently serving as Senior Clinical Technical Support at Highmark Health since June 2018, where responsibilities include providing end user services that have successfully reduced customer inquiries by 50% and setting goals for incident management SLO targets. Prior to this, Alexander worked as an Information Technology Consultant at UPMC from December 2014 to June 2018, focusing on projects including printer discovery, self-check-in kiosk rollout, and network assessments. Alexander's career began at Alcoa from September 2012 to November 2014 in Desktop Imaging and Staging, supporting hardware distribution and deployment across nationwide sites. Alexander holds a Bachelor of Technology in Information Technology from Slippery Rock University, earned between 2006 and 2010, and also attended Youngstown State University from 2005 to 2006.