Blessy B. currently serves as a Customer Experience Strategy Consultant at Highmark Health since March 2021, having previously held roles as Senior Clinical Study Manager and Clinical Study Manager/Experience Research Manager. Prior experience includes a position as Clinical Affairs Specialist & Market Research Analyst at Ebb Therapeutics and Research Coordinator at UPMC Hillman Cancer Center. Blessy B. began a career in research as a Lab Manager at the University of Pittsburgh and engaged in multiple research assistant roles within UPMC and the University of Pittsburgh Honors College. Educational qualifications include a Master of Science in Biomedical Science and a Bachelor of Science in Psychology from the University of Pittsburgh, along with a certificate from the Advanced Leadership Institute's Emerging Leaders Program through Carnegie Mellon University's Tepper School of Business, set to be completed in April 2024.
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