Brandon I. has extensive experience in IT support and infrastructure, currently serving as an IT Infrastructure Analyst focused on Mobile User Experience at Highmark Health since November 2020. Prior to this role, Brandon I. worked at Kelley Drye & Warren LLP from December 2007 to August 2020 as IT Hardware/Mobile Device Support and Security, providing Level 2 technical support for over 300 users, including partners and senior partners, with expertise in troubleshooting and repairing a range of devices. Brandon I. began a career in IT at Oxford University Press from April 2002 to December 2007 as an IT Technician, delivering Level 2 support for over 200 users and handling troubleshooting and repairs for various hardware, including HP desktops and printers.
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